10-05-2015 00:52 - edited 10-05-2015 01:11
10-05-2015 00:52 - edited 10-05-2015 01:11
Hi,
I'm using my O2 sim card in Portugal and when I've contacted O2 support to know what are the Roaming partners in Portugal they say they are TMN, Optimus and Vodafone.
In some areas Vodafone have better coverage and I would like to connect to it, but it says my SIM Card can't connect to that network.
I've already tried using another phone but it can't connect to Vodafone.
When I search for networks, Vodafone is marked as (Forbidden).
I already tried to put a Vodafone Portugal Sim Card in that phone and it worked!
Thanks for your help!
Solved! Go to Solution.
10-05-2015 09:35
10-05-2015 09:35
Hi @Anonymous
Although O2 does have a roaming agreement with Vodafone Portugal depending on where you are you may struggle to register with them.
Vodafone Portugal prioritise their own customers over roamers, so many times if you are in a very highly populated area like Lisbon, the Algarve, Porto etc...they will not allow you to register on the network, that being the reason why you get the forbidden sign.
Both Optimus and TMN are ok, but personally I would go with TMN that has the best overall coverage and allows you to use their 3g unlike Optimus.
Hope this helps.
10-05-2015 08:59
I have friends who travel to Portugal frequently. They never have a problem using either TMN or Optimus.
One other friend has a mobile she uses solely when in Portugal. She bought it there and uses a local sim. She says it saves her a lot of money....
Veritas Numquam Perit
10-05-2015 09:35
10-05-2015 09:35
Hi @Anonymous
Although O2 does have a roaming agreement with Vodafone Portugal depending on where you are you may struggle to register with them.
Vodafone Portugal prioritise their own customers over roamers, so many times if you are in a very highly populated area like Lisbon, the Algarve, Porto etc...they will not allow you to register on the network, that being the reason why you get the forbidden sign.
Both Optimus and TMN are ok, but personally I would go with TMN that has the best overall coverage and allows you to use their 3g unlike Optimus.
Hope this helps.
10-05-2015 10:54
10-05-2015 10:54
So an agreement that's not really agreed
10-05-2015 11:04
10-05-2015 11:04
@jonsie wrote:So an agreement that's not really agreed
Funnily enough one of my friends uses Vodaphone in the UK...she can get the Voda network in Portugal...the others, on different networks can't . As I say one of them just gave up and uses a mobile bought in Portugal and a local sim. She has less probems than anyone
Veritas Numquam Perit
10-05-2015 11:16
10-05-2015 11:16
@Cleoriff wrote:
@jonsie wrote:So an agreement that's not really agreed
Funnily enough one of my friends uses Vodaphone in the UK...she can get the Voda network in Portugal...the others, on different networks can't . As I say one of them just gave up and uses a mobile bought in Portugal and a local sim. She has less probems than anyone
....and there you have it, the voice of experience
10-05-2015 11:21
Vodafone in Portugal when they have congestion in an area, the first thing they do is "drop " the roamers .You can't register on the network and it will say restricted like the OP mentioned.
If you go to the Algarve in August, for example, dont even bother trying them.
16-02-2017 11:32
when i was in portugal i had no option to choose tmn