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Valid ID

Anonymous
Not applicable

on ‎05-12-2017 23:57

on ‎05-12-2017 23:57

I don’t have a passport and I am medically unfit to drive or get provisional can someone please tell me what other ID is valid as I wasn’t able to collect my upgrade today because of this.
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jonsie
Level 94: Supreme
In response to MI5
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on ‎08-12-2017 23:10

on ‎08-12-2017 23:10

It sounds like you finally got sorted and a decent result. 

Well done @Anonymous 😃

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
Not applicable
In response to jonsie

on ‎09-12-2017 11:03

on ‎09-12-2017 11:03

Well done @Anonymous ... wishing you & your mum All The Best smiley

& as @Cleoriff has aforementioned ... Please consider staying on the forum ... you would be an asset to us all here  

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Martin-O2
Former Staff
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on ‎11-12-2017 10:05

on ‎11-12-2017 10:05

Happy to hear that this got sorted out for you @Anonymous! Please give us a shout if you have any further difficulties or just want a chat. wink

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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An3
Level 1: Joiner
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on ‎05-07-2020 18:56

on ‎05-07-2020 18:56

I have had my contract 4 to 5 months now been on my O2 and my date of birth is wrong

Any ideas what I should do
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madasaf1sh
Level 78: King of Kings
In response to An3
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on ‎05-07-2020 19:11

on ‎05-07-2020 19:11

@An3 contact customer services and get this updated as soon as possible.

Call 202 from your handset or the contact numbers on https://www.o2.co.uk/contactus Live Chat if and when available may also be able to assist
--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
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--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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