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Using up data really quickly

Dolly72
Level 1: Joiner
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I brought a bolt on today of 100mb which lasted half an hour so I then put on 2gbs which lasted about three quarters of an hour! Surely this cannot be right! And yes I have checked no applications are running in the background
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Anonymous
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@Dolly72 100mb goes very quick these days. 2Gb shouldn’t do that. Were you downloading or streaming something via data? Guide: How to find help & contact O2 call o2 tomorrow & they can see what might of happened 

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Dolly72
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Thankyou no I wasn’t downloading or streaming anything
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gmarkj
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Have you got your phone downloading updates over data instead of wi-fi?
Also check your sync settings to see what is updating and when.
You phone should have an option to show what apps are using data and how much.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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