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User experience

DAF
Level 1: Joiner
  • 1 Posts
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The new user experience is terrible.  A simple printout of a VAT invoice of a bill is almost IMPOSSIBLE to find easily.  I am so far 22 clicks in and still haven't found it.  What's going on????

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MI5
Level 94: Supreme
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@DAF 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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Breanna
Former Staff
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Hi @DAF were you able to get in touch with O2 or find out where to download your VAT invoice?

Message 4 of 4
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