cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrading

StevenP
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hello, how is it that my contract ends in August but when I go to look at the upgrade options it says I can't upgrade till November?
Message 1 of 3
329 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@StevenP 

You need to check that with customer service. 

Guide: Coronavirus Community Help and Support 

Try the number ending in 4005 first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
321 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Hey @StevenP did customer services shed any light on what's happening with your upgrade date? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
245 Views