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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 261172 Views
  • 2 replies
  • 2 kudos

Spend gap

Hi all, I put a spend cap on my o2 bill of £0 but forgot about it and recently bought a Google play purchase with the option of tagging it on to my o2 bill. Nothing was blocked and I have been using the purchase, however this morning I recieved a tex...

Ellie959 by • Level 1: Joiner
  • 1139 Views
  • 5 replies
  • 0 kudos

Resolved! Bill

How do I remove a Netflix subscription from my phone bill ?

Resolved! Spend cap

How toTurn spend cap off

Stevedap by • Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

Offers not on line - is this a scam?

So, I'm very careful and try to avoid scams. I got a text purporting to be from o2 today making me an offer of unlimited texts and 500 minutes and 2GB for only £7 per month. As this was cheaper than my current tariff with o2 I went on line but not th...

Jan4 by • Level 1: Joiner
  • 587 Views
  • 3 replies
  • 0 kudos

Resolved! Porting number - how long ?

Hello. I entered my pac code when ordering and activated my SIM card on a Sunday evening (yesterday). How long does it take to port my old number over to o2 as 24 hours later it is still not happened

Emmahb by • Level 1: Joiner
  • 12492 Views
  • 8 replies
  • 0 kudos

Resolved! Data allowance

Hi, is it possible to freeze my Data allowance as i have been using WiFi for past 2 months? And then reactivate this when i start going back to work in August? Therefore save 3 months of extra charges. Thank you

Rohet by • Level 1: Joiner
  • 478 Views
  • 1 replies
  • 0 kudos

Payment extension

Im struggling to pay my bill can I get an extension

Rebekahx by • Level 1: Joiner
  • 1833 Views
  • 2 replies
  • 0 kudos

Bills

I've been charged twice for my bill and I can't get through to customer service. What can I do?

Jess8 by • Level 1: Joiner
  • 1074 Views
  • 3 replies
  • 0 kudos
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