Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237748 Views
  • 2 replies
  • 2 kudos

Resolved! Scam text

Hi i have just noticed that i have 30 pound on my account that i has been from a text scam i got the other day... how do i get it off so i dont have to pay it

Gem2 by Level 1: Joiner
  • 14361 Views
  • 6 replies
  • 0 kudos

Age restrictions

I bought a new SIM card for work use with unlimited data, however, some of the websites I need to access are apparently age restricted By O2. The process of restriction removal used to be so much easier, I was with O2 about 2 years ago and this was d...

New phone

Okay, so I ordered a new phone upgrade last night and I selected the green one. I’ve looked at my order and it’s not saying it’s coming in black and I don’t want a black phone. I’ve tried to reach out to O2 on the phones but I’m getting nowhere close...

Katie26 by Level 1: Joiner
  • 526 Views
  • 3 replies
  • 0 kudos

Number Swap issues

I recently decided to switch from Pay as You Go to a Pay Monthly contract, on Wednesday I got my new sim and immediately used the 20220 number to start transfering my old number to the new sim. Nothing had happened by today so I decided to phone O2 o...

Orba by Level 1: Joiner
  • 619 Views
  • 3 replies
  • 0 kudos

Samsung S20 5G

Ive just recieved my upgrade S20 through the post and set it all up. When I make calls its constantly cutting out and I cant hear anyone nor can they hear me. (Yes ive taken off the protective sticky bits) also when I go off WIFI I am getting no 3g, ...

Jamie34 by Level 1: Joiner
  • 411 Views
  • 1 replies
  • 0 kudos

O2 Sim in a new phone

HII've transferred my o2 Sim into my new phone but the network is now showing as Giffgaff. Any idea what is happening?

MM2 by Level 1: Joiner
  • 1481 Views
  • 11 replies
  • 0 kudos

Monthly Sim Contract on credit report

Hey, I have recently taken out a pay monthly sim deal however it’s not clear whether this would be added to my credit file. I understand that it is not a form of credit but some sites have stated that this will be added to my credit file. Please coul...

TLC by Level 1: Joiner
  • 665 Views
  • 4 replies
  • 0 kudos

Paying my bill

Hi, my bill is due on the 28th but i dont get paid till the 8th june... How can i get around this without gaining restrictions on my account

Deebo83 by Level 1: Joiner
  • 436 Views
  • 2 replies
  • 0 kudos

Resolved! Email address

Hi there I’ve tried to contact 02 but Does anyone know if there Is an email address for customer services Thank you

Jenny7 by Level 1: Joiner
  • 617 Views
  • 2 replies
  • 0 kudos