Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Texting Abroad fails to send.

Hi. I was able to send a SMS text to a contact in Ireland on 16th March without a problem. When I try now it fails to send. Nothing has been changed with my account. I'm using an iphone 6. Texts to other numbers send without problem.

Add Partner

How to add your partner and her phone number to your plan

Upgrade

I did a upgrade earlier today with someone on chat at about 3 o'clock and it still says its processing my order. How long does it take to process

Resolved! Service issue

I have problem with service. I have a paid my bills. Raeding UK area. Whats happened? My boyfriend have same issue. No service

Resolved! Receiving International Calls

I am in the UK and due to be recieving a call from the USA tomorrow - will i be charged for recieving this call?

Delivery

I’m still waiting for my delivery WHICH I PLACED WITH 02 3 days ago I WAS SUPPOSE TO RECIEVE IT YESTERDAY BUT DIDNT AND CANT GET HOLD OF THEM DHL are taking the *bleep*

ESIM swap to plastic

Hi I want to transfer my eSIM back to a sim card so my daughter can use it it got a pay n go SIM card spare but how do I get the eSIM number back onto a plastic one please

Data sharing

Hi thereI have two lines on my account. I have one Sim only 12gb plan for my sister, and I have a device (my iPhone) with 1gb of data. I upgraded my sister’a tariff a few months ago to a ‘sharer plan’ so I can share data between the two lines. I Stil...

Tariff change

Hi thereI want to change my tariff so that I get more data every month. I currently receive a 20% airtime plan discount on my current tariff , but if I upgrade my tariff will I lose this discount?Thanks

Resolved! Bill date

Might sound like a daft question but I just upgraded my phone this week and was wondering, will my bill/payment date remain the same? As in bill taken 1st of the month.Just want to be organised thanks

O2

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