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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 235691 Views
  • 2 replies
  • 2 kudos

Upgrade pricing

I've just come to the end of my contract - previously through carphone warehouse and the upgrade options on offer made me choke. 36 month contracts, ridiculous prices, poor data offering when the offers to new customers online at a fraction of the co...

Bolt On

Hi, Does anyone know if there’s a way to block any bolt ons being bought on a specific contract?

Vbm3 by • Level 1: Joiner
  • 408 Views
  • 2 replies
  • 0 kudos

Trying to buy a new iPhone

Hi there,I'm currently on a 12 month sim only pan with o2 and am using an old iPhone 7 that was unlocked and bought outright years ago. I'm wanting to buy a new iPhone 11 Max Pro through a monthly payment plan, but I'm not sure how to go about this w...

Caitie by • Level 1: Joiner
  • 659 Views
  • 4 replies
  • 0 kudos

Resolved! Can’t afford bill till next week

I can’t afford my bill till next week as I’ve not been in work to covid, I ring you try and speak to someone but can never get through to anyone but still get cut off, at these times it should be more understandable for people to not afford there bil...

ElliotC by • Level 1: Joiner
  • 760 Views
  • 3 replies
  • 0 kudos

Mobile calling...

We're considering signing up to a couple of O2 pay monthly contracts for new phones. We live in an area of poor signal quality however so Wifi Calling is essential. We're currently unable to use Wifi calling because we bought our current phones throu...

JoeSmith by • Level 1: Joiner
  • 1179 Views
  • 7 replies
  • 0 kudos

Mobile Phones Direct / Upgrade

Has anyone taken out a contract through Mobile Phones Direct and then cancelled almost immediately? I done this 2 weeks ago as I ordered wrong handset and they recalled it from DPD so I never received handset but O2 havent sent authorisation of disco...

Chloe1989 by • Level 1: Joiner
  • 2520 Views
  • 5 replies
  • 0 kudos

O2 Open - Email Address Already In Use?

Hi, I recently upgraded my through directly with you. I am trying to activate O2 Open against my tariff but it is saying this email address is already in use? This is my work email address that I am using. Thanks, Mabel Clarkson

Mabel_C by • Level 1: Joiner
  • 1465 Views
  • 4 replies
  • 0 kudos

Spendcap

I want to change my spendcap amount. Can I do this online, can’t get through to anyone on the phone

Lola1 by • Level 1: Joiner
  • 1105 Views
  • 3 replies
  • 0 kudos

False charges

Hi I am bein charged £4.50 on bona fide mobile lt when I have never even heard of it

Dbada by • Level 1: Joiner
  • 752 Views
  • 2 replies
  • 0 kudos
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