Upgrading from 3G to 4G as a current customer

[Anonymous]

Hi all after reading an article on Engadget about O2 dropping there 4G prices to £17 a month (my current 3G bill is £17 before phone payment) I called them up to ask if I could move to 4G as I already have a 4G phone (iPhone 5S) they came back saying my tariff is still £22 for 4G if I want to upgrade.

I am I missing something my current tariff is a 1gb cap.

http://www.engadget.com/2013/12/12/o2-reprices-4g-contracts/

[Bambino]

Can't hurt to call. Be interesting to hear what they say.

[Anonymous]

I might have to give them a call myself, my phone is 4G ready, only thing I don't think 4G is working in my area yet...

[PhoneChanger]

If you take a look at some of the refresh plans now for a new signing or upgrade the £5 discount on the plans has been passed on to the total cost of the handset now.

Example, before today a 64GB iPhone 5S paying £319 up front had a total phone cost of £679 (making it overall slightly cheaper than an outright purchase from Apple).

The same phone now costs a minimum of £779!

[MI5]

Still the same price for my phone (Xperia SP) so I should be in line for a £5 discount LOL

[Anonymous]

Existing people already paying the extra £5 will get it reduced to £17.  So the OP should 'upgrade' and then wait for the price reduction to kick in.

[MI5]

Pablo, My tariff is the 8gb £27 + £5 data bolt on - Do I get the auto reduction too.... I haven't phoned yet but any info up front would be good, thanks

[Anonymous]

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@MI5 wrote:
Pablo, My tariff is the 8gb £27 + £5 data bolt on - Do I get the auto reduction too.... I haven't phoned yet but any info up front would be good, thanks

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Hi, the info I have is as follows:

They're removing the £5 add on to 8GB data, to align tariffs.  Anyone on 8GB already has the top bundle, so would be moved to the next cheapest, meaning a £5 drop.

Only exception is CPW/P4U purchases, who aren't eligible for the deals.

[MI5]

That's great news - Mine was direct from O2 so very happy with this

[davethorp]

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@MI5 wrote:
That's great news - Mine was direct from O2 so very happy with this

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As will I be. Also on the 8GB tariff so a £5 drop will be very welcome

[MI5]

I've just spoken to "Becky" and she tells me my discount will be applied from the day before my billing date which for me is the 17th.... She did say to call back if there were any problems but it should be applied automatically - Thank you O2