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Upgrading SIM Only Plan

Sptz87
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If I upgrade my phone+sim contract to a new sim only contract. Can I activate through eSIM whilst in the EU? Just want to take advantage of prices before October when I'm back in the UK.

 

Thanks!

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MI5
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@Sptz87 

Your new contract will automatically update on whichever sim you are using currently.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Sptz87
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I forgot to add. I'm changing phones though, since my phone is on the imminence of dying. Would prefer to use eSIM from now on on the new phone.

Message 3 of 7
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MI5
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@Sptz87 

You can do that from your MyO2.

esim install.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
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Enlli
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Personally I would stick the old plastic SIM in the new phone until at least returning to the UK

eSIMs and O2 are not a good combination going on people's experiences.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 5 of 7
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Sptz87
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Yes, I understand. What I mean is by currently being in the EU.

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MI5
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@Sptz87 wrote:

Yes, I understand. What I mean is by currently being in the EU.


Yes @Sptz87 

I understood the question and yes you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
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