Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237612 Views
  • 2 replies
  • 2 kudos

Unable to verify account by txt or phone

I’m unable to verify and access my account. I work offshore and can’t receive txts or phone calls. Is it possible to verify account via email?

Grip by Level 1: Joiner
  • 179 Views
  • 1 replies
  • 0 kudos

Airtime & Device plan bill

Hi, Today, I received a letter dated 14th September about a bill in the amount of £84.50. This seems higher than expected. Usually, my monthly payment for the device plan is £ 6.50. Is my direct debit still set up? I would have responded sooner but u...

Knightt by Level 1: Joiner
  • 206 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch Ultra

Hi, I'm on the O2 switch, can I also do this with my Apple Watch Ultra which is on contract alongside my iPhone here?

Micleraka by Level 1: Joiner
  • 215 Views
  • 1 replies
  • 0 kudos

Free Airpods

Hello A couple of months ago I ordered a new iPad and Apple Watch and was promised a free pair of AirPods. A few weeks later I got a text to say respond yes if you want your AirPods delivered at a cost of £20 (which annoyed me as I was told they were...

James54 by Level 1: Joiner
  • 277 Views
  • 1 replies
  • 0 kudos

My account

Hi, when is my renewal date please 

Pltease by Level 1: Joiner
  • 146 Views
  • 1 replies
  • 0 kudos

Mobile hotspot

My mobile hotspot is not working properly, it keeps cutting my internet access off after about 20 minutes of usage. There are only 2 devices using the hotspot in my area. It used to work fine, but is now doing this for the past 2 montt try ha or so.

Boscha by Level 1: Joiner
  • 177 Views
  • 1 replies
  • 0 kudos

Resolved! Phone stolen

Hi my phone been stolen how do I get a new SIM with same number sent out to me

4ach3l by Level 1: Joiner
  • 211 Views
  • 1 replies
  • 0 kudos