Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 226826 Views
  • 2 replies
  • 2 kudos

Two phones but two different charges WHY?

I have two accounts with you having transferred from Virgin. Telephone numbers [removed] and [removed]. On one I am charged £6.00+ a month and the other £13,00+ a month. Can you please explain and charge me the same smaller rate for both accounts. [m...

Dollabill by Level 1: Joiner
  • 253 Views
  • 4 replies
  • 0 kudos

Return

Hi can you please confirm that you have received back the wrong device you sent?

Contract

I received a letter stating I could end my contract early, the advisor on the telephone informed me it was sent in error and that it only only apply to sim only contracts

Yetty by Level 1: Joiner
  • 100 Views
  • 1 replies
  • 0 kudos

data

hey, I recently started a O2 contract after signing up to a virgin media broadband package. As part of the package, my o2 plan should have 6GB data but currently O2 is only giving me 3GB?

SL11 by Level 1: Joiner
  • 207 Views
  • 3 replies
  • 0 kudos

Account

I don't have access to mobile number so can you send login code to my email so I can pay bill I rung the lady couldn't understand finally said she did it but she hasn't

Louise31 by Level 1: Joiner
  • 129 Views
  • 1 replies
  • 0 kudos

Adult content

Hello how are you? I’d like to view adult content websites on my phone but seem to be restricted? please advise.

SW1883 by Level 1: Joiner
  • 157 Views
  • 1 replies
  • 0 kudos

pay a bill

trying to pay my final bill

gfgfgf by Level 1: Joiner
  • 110 Views
  • 1 replies
  • 0 kudos

Disney chanel

I did not apply for this extra and have been charged several times please remove this from my bill and refund me thanks

Debbie11 by Level 1: Joiner
  • 118 Views
  • 1 replies
  • 0 kudos