Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Checking my order

hi can u check on an order I have put in thanks

Have not received new SIM

Could you tell me when my SIM card will arrive please.

Two phones but two different charges WHY?

I have two accounts with you having transferred from Virgin. Telephone numbers [removed] and [removed]. On one I am charged £6.00+ a month and the other £13,00+ a month. Can you please explain and charge me the same smaller rate for both accounts. [m...

Return

Hi can you please confirm that you have received back the wrong device you sent?

Contract

I received a letter stating I could end my contract early, the advisor on the telephone informed me it was sent in error and that it only only apply to sim only contracts

data

hey, I recently started a O2 contract after signing up to a virgin media broadband package. As part of the package, my o2 plan should have 6GB data but currently O2 is only giving me 3GB?

Account

I don't have access to mobile number so can you send login code to my email so I can pay bill I rung the lady couldn't understand finally said she did it but she hasn't