Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 226834 Views
  • 2 replies
  • 2 kudos

Change of address

Hi, I have just moved house and would like to update you with the new address.

eb42 by Level 1: Joiner
  • 123 Views
  • 1 replies
  • 0 kudos

Data Allowence

My son keep running out of data. I thought i had upgraded his account to include more data but he seems to have run out again! Would be good to undertand whats happening here please! Thanks Best Hattie

HattieB by Level 1: Joiner
  • 127 Views
  • 1 replies
  • 0 kudos

Resolved! Order Update

I would like an update on my order:NC72508870, please.Thank you. 

larynik by Level 1: Joiner
  • 238 Views
  • 3 replies
  • 0 kudos

New contract

Hi, I entered a contract with yourselves on Saturday 22 June. Unfortunately, I didnt pick up my chip in the shop.How can this be resolved please?Also, if I want to transfer my existing number, can I do this on line?ThanksRoss

Baker1178 by Level 1: Joiner
  • 128 Views
  • 1 replies
  • 0 kudos

Resolved! Free extras

Will O2 notify me when free extra comes to an end?

MT53 by Level 1: Joiner
  • 206 Views
  • 3 replies
  • 0 kudos

Downgrade

Can I switch my monthly plan to pay as you go?

Kerry17 by Level 1: Joiner
  • 136 Views
  • 1 replies
  • 0 kudos

Change of surname on bank account

My surname has changed following divorce. I have updated my 02 account to my new surname of Thomas however I need to amend the name on the bank account for the DD (the account and sort code all remain the same).

Net14 by Level 1: Joiner
  • 947 Views
  • 9 replies
  • 0 kudos