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Mushroom · ‎26-02-2023

Just upgraded SIM only from 20g to 30g for my two children. Went into My O2 to check and its still showing 20g on one of them. Anyone seem this before, please?

jonsie · ‎26-02-2023

If you upgraded changes take place within 24 hours

If you simply changed tariff then changes will be on the next anniversary/billing date

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎26-02-2023

If you upgraded changes take place within 24 hours

If you simply changed tariff then changes will be on the next anniversary/billing date

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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Upgraded my O2 SIM to new deal from 20g to 30g but account still showing as 20g

Number not transferred to new sim

Can’t pay my bill

bolt on

new esim barcode

spend cap