Solved: Upgrade

Pux · ‎16-09-2022

Hiya, I have a sim only contract and my account shows I can upgrade but want to make sure there are no additional cost to upgrade. Any ideas how I can tell, I have gone through the upgrade process right up to pressing the final upgrade button and no mention of additional cost. I don't want to upgrade and then be landed with a bill for sim only contract.

MI5 · ‎16-09-2022

@Pux

It will tell you on the checkout page if you have any additional costs over and above the new contract.

You can also text the word "INFO" to 85075 for text confirmation.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-09-2022

@Pux

It will tell you on the checkout page if you have any additional costs over and above the new contract.

You can also text the word "INFO" to 85075 for text confirmation.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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My bill

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Vat invoice