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1 ACCEPTED SOLUTION
Accepted Solutions
- 23469 Posts
- 1034 Topics
- 3744 Solutions
@Giorgo If your current sim is 5G capable, just put the sim in the new phone. If, however, it's not and you're in a 5G area, you'll need to do a sim swap. Here's a guide to help you: SIM Swap: a mini guide (incl eSim) - O2 Community
If you're not comfortable doing the swap yourself, call into an O2 store if you have one nearby, and they'll do it for you. Be sure to bring identification with you.
- 23469 Posts
- 1034 Topics
- 3744 Solutions
@Giorgo If your current sim is 5G capable, just put the sim in the new phone. If, however, it's not and you're in a 5G area, you'll need to do a sim swap. Here's a guide to help you: SIM Swap: a mini guide (incl eSim) - O2 Community
If you're not comfortable doing the swap yourself, call into an O2 store if you have one nearby, and they'll do it for you. Be sure to bring identification with you.
