Solved: Upgrade

Ashlee · ‎07-02-2020

I was just wondering when I would be able to upgrade to a handset please

MI5 · ‎07-02-2020

Yoou can find that in your MyO2 http://www.o2.co.uk/myo2

If on refresh, you can pay off your device plan and upgrade at anytime.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎07-02-2020

@Ashlee

Yoou can find that in your MyO2 http://www.o2.co.uk/myo2

If on refresh, you can pay off your device plan and upgrade at anytime.

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

djbsuffolk · ‎07-02-2020

If you are on a pay monthly sim only of a min 12 month term, you can upgrade after 3 months - have a look in MyO2 to see what options are available to you.

MI5 · ‎07-02-2020

@Ashlee

3 month upgrade T&C's here https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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