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Ashlee
Level 1: Joiner
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I was just wondering when I would be able to upgrade to a handset please
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MI5
Level 94: Supreme
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@Ashlee 

Yoou can find that in your MyO2 http://www.o2.co.uk/myo2

If on refresh, you can pay off your device plan and upgrade at anytime.

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143448 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Ashlee 

Yoou can find that in your MyO2 http://www.o2.co.uk/myo2

If on refresh, you can pay off your device plan and upgrade at anytime.

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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djbsuffolk
Level 9: Fired up
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If you are on a pay monthly sim only of a min 12 month term, you can upgrade after 3 months - have a look in MyO2 to see what options are available to you.

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MI5
Level 94: Supreme
  • 143448 Posts
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  • 27490 Solutions
Registered:

@Ashlee 

3 month upgrade T&C's here https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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