Upgrade!

[Anonymous]

Hi was wondering when i can upgrade my phone? will O2 let me no when i can?

[Anonymous]

you can look in myo2 & it will tell you when you can upgrade

[Anonymous · Accepted solution]

You can also text the word UPGRADE to 21602 and O2 will text back with your upgrade date

[Anonymous]

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@Anonymous wrote:

You can also text the word UPGRADE to 21602 and O2 will text back with your upgrade date

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Awesome, I did not know that. 

Edit: Will that include any early upgrade option on your account?

[Anonymous]

I assume so. I have a 1 month early upgrade on my contract, and the date I received on my text back coincides with the correct upgrade date.

[Anonymous]

Cool, didn't know there was another way to do it but thanks for sharing

[Anonymous]

just texted upgrade on advice on here but they dont tell you the date you are due - they just text back to say you are not entitled. would like to know date.

[perksie]

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@Anonymous wrote:

just texted upgrade on advice on here but they dont tell you the date you are due - they just text back to say you are not entitled. would like to know date.

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Have you looked at your account in MyO2?

[Anonymous]

I've been trying to upgrade my phone with O2 for last 3 weeks online chat don't understand English conversations was on for 3hours keep repeating myself, call centre says go on Internet to upgrade went on O2 shop offer went off and told if I was new customer I can get new phone deal if your old loyal customers having 3 phones with O2 you cannot pay existing contract off and pay deposit on new handset nearly £200.00 , suppose its like car insurance if your new customer you get better looked after what joke

[jonsie]

You can pay off your contract at any time by calling 202.