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Upgrade through Mobile Phones Direct - O2 extras

YorkshirePud
Level 2: Apprentice
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I'm curious how you managed to do this? Was it SIM only or did you go for a new handset as well? I am currently out of contract with o2 and have tried in vain twice today to get a better deal and get the price down for SIM only. But frankly the deals have been pitiful compared to what is available elsewhere. I checked the mobile phones direct website but didn't see o2 listed. I feel like eons ago i used them before. but that was probably before ADSL!

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MI5
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@YorkshirePud 

Use USwitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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YorkshirePud
Level 2: Apprentice
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Thanks i actually stumbled across a deal using another comparison website and went for that. They were all virtually identical. What absolutely vexes me is how incapable or unable the o2 agents were in doing this for me both on the phone, via online chat or by twitter direct! I now have more data for less than i had previously and still only for 12 months! Bargain. And i don't have to change anything of course as per usual upgrading AND i just moved over a bunch of airtime rewards credit! smashing stuff. Thank you so much for responding in another persons thread. I didnt mean to hijack in anyway of course.

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MI5
Level 94: Supreme
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You're welcome @YorkshirePud 

Don't worry about where you posted. Mods will move it anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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