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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 250017 Views
  • 2 replies
  • 2 kudos

Resolved! Bill Payment

Good Morning, I am trying to pay my outstanding bill but I cannot get access to my 02 as it requires a code sent to my mobile number, however, I am not in the country to get the code. How can I pay it?

Lollitta by • Level 1: Joiner
  • 354 Views
  • 1 replies
  • 0 kudos

Recent call and text message log

When I was with VM I could see my call & text log in real time, when my contract swapped from VM to O2 I could still see recent calls and messages, as in the current month prior to receiving a bill. It was a bit longwinded to retrieve this informatio...

SuzziQ by • Level 1: Joiner
  • 4305 Views
  • 13 replies
  • 0 kudos

Device incompatible with esim

I set up a SIM only account last week and selected esim thinking that my one plus 8 pro device was compatible. Turns out it's not and I need a physical SIM. Problem is I can't request a physical SIM without being texted a code to verify my number. Bu...

Esim6 by • Level 1: Joiner
  • 398 Views
  • 2 replies
  • 0 kudos

Resolved! PAC

How to get pac online?

************

Now can the above number be registered in order to communicate? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

MOLLIE26 by • Level 1: Joiner
  • 272 Views
  • 1 replies
  • 0 kudos

Tariff activated, but no Sim card delivered

SIM not delivered but I’m already being charged. I’m new to O2 and now thinking I’m going to cancel under the 14 days. We need to let you know that your order (no: NC97843541) is taking longer than expected to get to you. Sorry about this. Our new es...

Credit checks

Why am I still waiting for my credit check? It’s been days and still not heard anything

Transaction

Hi I rang yesterday agreed a date and payment dates as am financially difficulties and you have tried to take money out and have gave me a bank charge

Lynsey123 by • Level 1: Joiner
  • 320 Views
  • 2 replies
  • 0 kudos
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