Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237472 Views
  • 2 replies
  • 2 kudos

I suddenly can't call premium numbers

I have no spend cap, premium numbers have been enabled but cant call a number i previously could. I've spend ages on chat speaking to agents without any luck, they enabled premium numbers, tried a reset and removed my spend cap. Any ideas what I can ...

Phone Services

Hello, Am wriring to request lifting my phone services 

Connie4 by Level 1: Joiner
  • 139 Views
  • 1 replies
  • 0 kudos

upgrade to 50 GB for £10

I am recently moved to 30 GB for £8 I want to upgrade to 50 GB for £10. Howcan I do that?

towsif by Level 1: Joiner
  • 301 Views
  • 3 replies
  • 0 kudos

Sim not working

Hi there, I have recently upgraded my phone and my sim is no longer active? I am unable to receive calls, connect to the internet or receive messages. please may you help.

Resolved! Roaming

Do i need to activate my roaming if i travel in Europe or it will work as normal when i leave the country?

Fkoff by Level 1: Joiner
  • 224 Views
  • 1 replies
  • 0 kudos

Need help in abroad

I have problem to call customer service in abroad as uk SIM card is not working in Iran so I would not be able to receive txt massage code to confirm that login in my account

Reza2024 by Level 1: Joiner
  • 181 Views
  • 1 replies
  • 0 kudos

Voicemail

Why do I keep getting voicemail notifications from O2 when there hasn't been a missed call from you.Sick of it now.

Geoff410 by Level 1: Joiner
  • 243 Views
  • 2 replies
  • 0 kudos

No internet access

I dont have any internet access on my device although I have not run oit of my allowance

Chio by Level 1: Joiner
  • 238 Views
  • 2 replies
  • 0 kudos