Solved: Re: Upgrade issue

White0007 · ‎04-08-2020

I've just went to upgrade to p40 pro which says 50 pound off upfront cost. But when I go to pay the 50 pound isn't coming off my 224 that I owe on other device.

MI5 · ‎04-08-2020

@White0007

It's not £50 off what you owe.
It's the new device that is discounted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-08-2020

@White0007

It's not £50 off what you owe.
It's the new device that is discounted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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