Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Bill

My June bill I appear to have been charged twice, I paid two amounts due on 27th then the same two amounts were deducted from my bank two days later

Resolved! activate my sim

Hello i would like to activite my sim card . somone stolen my phone and i got new sim card . could you help me please . i cant order no [personal details removed]. my phone nr [personal details removed]

Resolved! Is this real or scam?

I received a text today from telephone number saying..... o2: We were unable to process your latest bill. In order to avoid fees, update your payment information via: and then gives a strange looking link.I pay by debit card so don't have payment det...

Resolved! New phone not delivered

I ordered a phone online... tracking says sent back to o2... cannot contact o2 or DPD to sort out...apparently delivery driver cam at 6.21 am and couldn’t find a safe place to leave it.. I’m paying for it already.. I’m seething can’t contact anyone.....

Huawei 5 g

how does the Huawei 5g ban effect people who have bought Huawei phone from O2 on recommendation from store as a great phone for 5g as my wife bought one and is worried she will be left with no internet

Resolved! Does unlimited%20data%20count%20in%20the%20euro%20zone

Hi does the euro zone include unlimited data the same in the uk

Resolved! First bill

Will i be charged my first months bill if i cancel my contract within the 14 day period?

Resolved! Unlimited data

Can i upgrade to unlimited data for 100g

Poor connection

Sick of having no more then 2 bars of signal and not being able to use mobile data. Very rarely receive 4g normally no data and very poor signal throughout. Been ongoing for 7 months and o2 do not seem to be phased. Any one else in a similar situatio...

Resolved! Can't download any bills, constantly the same error

For whatever reason i can't download any of my bills which I need to claim cashback, this is happening on the internet explorer and google chrome browsers, as well as chrome on my Pixel 3a XL. "There’s a ProblemThere’s been a problem getting the page...

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