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Upgrade deals

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Darren_k86
Level 1: Joiner
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on ‎01-09-2019 08:08

on ‎01-09-2019 08:08

Hi there,

I want to upgrade as it says I'm eligible but the deals are shocking. I found. Really good one online from O2 but cant seem to match it when using O2 store. Can I call up and get the deal I saw or do I have to cancel my current contract and take out a new one from the website with the deal??

Thanks
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MI5
Level 94: Supreme
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on ‎01-09-2019 08:13

on ‎01-09-2019 08:13

@Darren_k86 

I assume you are looking at deals from a 3rd party such as Carphone warehouse etc.

You can take a new contract from them and then call O2 customer service to migrate your number to the new contract.

If the deal is already with O2 you can upgrade from your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152220 Posts
  • 651 Topics
  • 29030 Solutions
Registered:

on ‎01-09-2019 08:13

on ‎01-09-2019 08:13

@Darren_k86 

I assume you are looking at deals from a 3rd party such as Carphone warehouse etc.

You can take a new contract from them and then call O2 customer service to migrate your number to the new contract.

If the deal is already with O2 you can upgrade from your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎03-09-2019 15:37

on ‎03-09-2019 15:37

Hi @Darren_k86, how are you getting on with your upgrade? Did you find something that'd suit your needs? slight_smile

 

 

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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