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Level 1: Joiner
Posts: 1
Registered: ‎16-07-2018
Accepted Solution

Upgrade deals

Hi there,

I want to upgrade as it says I'm eligible but the deals are shocking. I found. Really good one online from O2 but cant seem to match it when using O2 store. Can I call up and get the deal I saw or do I have to cancel my current contract and take out a new one from the website with the deal??

Posts: 101,686
Topics: 549
Solutions: 12,946
Registered: ‎04-04-2012

Re: Upgrade deals


I assume you are looking at deals from a 3rd party such as Carphone warehouse etc.

You can take a new contract from them and then call O2 customer service to migrate your number to the new contract.

If the deal is already with O2 you can upgrade from your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Upgrade deals

Hi @Darren_k86, how are you getting on with your upgrade? Did you find something that'd suit your needs? Smiley Happy



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