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Upgrade deals

Darren_k86
Level 1: Joiner
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Registered:
Hi there,

I want to upgrade as it says I'm eligible but the deals are shocking. I found. Really good one online from O2 but cant seem to match it when using O2 store. Can I call up and get the deal I saw or do I have to cancel my current contract and take out a new one from the website with the deal??

Thanks
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MI5
Level 94: Supreme
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Registered:

@Darren_k86 

I assume you are looking at deals from a 3rd party such as Carphone warehouse etc.

You can take a new contract from them and then call O2 customer service to migrate your number to the new contract.

If the deal is already with O2 you can upgrade from your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144147 Posts
  • 634 Topics
  • 27623 Solutions
Registered:

@Darren_k86 

I assume you are looking at deals from a 3rd party such as Carphone warehouse etc.

You can take a new contract from them and then call O2 customer service to migrate your number to the new contract.

If the deal is already with O2 you can upgrade from your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Registered:

Hi @Darren_k86, how are you getting on with your upgrade? Did you find something that'd suit your needs? slight_smile

 

 

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