Re: Upgrade a sim only to a phone

Dazza81 · ‎14-12-2019

Hello is it possible to upgrade from a sim only to a phone at all

MI5 · ‎14-12-2019

Yes you can. Usually after 3 months you will be allowed to, provided you take a refresh contract.

Call customer service on 202 or pop into your local shop and they will check for you.

https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎14-12-2019

You should be ok after 3 months as long as your account is up to date and there are no late payments.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎16-12-2019

Hey @Dazza81 , which phone are you looking to get? Hope everything goes ok with your upgrade, but please do let us know if you need any additional advice.

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