@Hughwithbeard
You need to pay off your current phone then you can switch to a sim only.
Guide: How does O2 Refresh work?
Use uswitch to upgrade to a sim only.
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
