on 13-12-2019 15:16
on 13-12-2019 15:17
13-12-2019 15:33 - edited 13-12-2019 15:34
13-12-2019 15:33 - edited 13-12-2019 15:34
You need to call customer service and speak to the payment management team Guide: How to find help & contact O2
https://www.o2.co.uk/help/account-and-billing/payment-support
on 13-12-2019 16:01
on 13-12-2019 16:01
on 16-12-2019 12:54
Hi @Magdalena1 , sorry to hear you had trouble paying your bill. There's some helpful information above from @Bambino and @MI5 - I hope you get the payments sorted soon. It would be lovely to hear how you're getting on!