Solved: Re: Update

Hera1234yhcj · ‎08-04-2022

Hi,

In February I made changes to my contract. I paid by direct debit 46£, now it's less, do you do this automatically or should I do something, because when checking "bill" it shows me -5£. Don't want to be underpaid.

MI5 · ‎08-04-2022

@Hera1234yhcj

-£5 means you are in credit.

Your next direct debit will be adjusted automatically so less will be taken from your bank account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-04-2022

@Hera1234yhcj

-£5 means you are in credit.

Your next direct debit will be adjusted automatically so less will be taken from your bank account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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