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Unlocking query

Anonymous
Not applicable
On the unlocking page it says you needed to have bought the phone at least12 months ago, what's the rules about payandgo sims,

Could someone confirm can I obtain an O2 payandgo sim Top up it up with £15 and have my phone unlocked by O2 ?
I bought the phone off eBay and i believe the seller originally bought it from care phone warehouse and is locked to either O2 or giffgaff

Also a secondary question , can you still unlock the phone if the person is abroad ?
Can they obtain an O2 payandgo sim top it up with £15 and unlick it using the online unlocking form?
Message 1 of 14
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13 REPLIES 13

Cleoriff
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Registered:

@Anonymous wrote:
Seems to be conflicting advice. How do I get a member of staff to reply?

@Anonymous.....IS a member of O2 staff @Anonymous 

Veritas Numquam Perit

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Message 11 of 14
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Bambino
Level 86: Prestigious
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Registered:

@Anonymous wrote:
Seems to be conflicting advice. How do I get a member of staff to reply?

@Anonymous is a member of staff. She is here advising you in a private capacity, as this is a customer to customer forum. She is an O2 employee, and her advice is correct and she is the one you should be listening to.

I DO NOT WORK FOR O2



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Message 12 of 14
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Anonymous
Not applicable
It comes across to me as the OP isn't likely to accept any advice given on here Yay conflicts with what they are trying to do.

@Anonymous has given you advice in a personal capacity but is o2 staff. Whilst another member has given an opinion (which is valued) everyone else so far has recommended following a staff members advice.

@Anonymous you now have the guidance, the decisions are now yours.
Message 13 of 14
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Toby
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Registered:

Hi guys,

I can confirm that @Anonymous 's advice is correct.

 

I am now closing this thread.


Cheers, Toby

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Message 14 of 14
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