on 12-08-2025 19:03
Hi, I have a zero spend cap on my account, I have gone to Turkey and connected to the WiFi but the WiFi has dropped and it's connected me to 4g. I hadn't realised this till today, checked my bill and I have charges on there. How has this happened as I have the spend cap on there
12-08-2025 19:09 - edited 12-08-2025 19:11
12-08-2025 19:09 - edited 12-08-2025 19:11
Roaming charges are exempt from spend caps and covered by a roaming limit.
Guide: Spend Caps & Charge to Mobile on O2
If you’re on Pay Monthly, you can still get our full O2 Travel Bolt On for £7 a day in selected destinations. If you’re on Pay As You Go, you can get our O2 Travel Bolt On for £1.99 a day in selected destinations. You'll be charged our standard rates if you don't have any of our O2 Travel Bolt Ons.