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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 238815 Views
  • 2 replies
  • 2 kudos

Resolved! No Minutes Allowance

I have just logged on to My O2 app and under minutes is says "There is no minutes allowance included with your tariff.. You'll be charged at your atandard rate for any minutes you use". It states very similar on the My O2 section of the website and I...

Anonymous by • Not applicable
  • 2078 Views
  • 4 replies
  • 0 kudos

My signal keeps going up/down can any one helpwondering if anyone else has the same problem

Hi Just just wondering if anyone else has the same problem and what the solution is ? Both myself and my hubby have 02 pay and go phones basic ones for texting and calling. Over the past few months we have been experiencing problems with the signal o...

Anonymous by • Not applicable
  • 8305 Views
  • 22 replies
  • 0 kudos

Resolved! 0300 CALLS

I cannot find anywhere on the O2 site about 0300 calls. Are they free from my mobile?

Anonymous by • Not applicable
  • 6987 Views
  • 2 replies
  • 1 kudos

Resolved! Free tariff upgrade

Hi,I've just logged onto MyO2 to have a look at my tariff and noticed that it says I can upgrade my tariff to the same as I currently have, but with 2Gb data instead of 1Gb and the price remains the same? Is this right - it seems too good to be true....

Anonymous by • Not applicable
  • 7548 Views
  • 35 replies
  • 0 kudos

Heads up ; Payg price changes.

HiJust got this e Mail.http://www.o2.co.uk/pricechangePayg price changes.But on a plus side"For £20 a month – 400 mins, 4000 texts and 2Gb of data, with 4G access"I'll be having a bit Of this. 2Gb data.

Anonymous by • Not applicable
  • 8575 Views
  • 14 replies
  • 0 kudos

Resolved! Monthly Bill

HiI am unable to view my previous bills online. I can see the bill for May 2014 and April 2014 but not able to view a bill prior to this. My contract started in September 2013 so I should be able to view all bills since then.

Anonymous by • Not applicable
  • 2487 Views
  • 4 replies
  • 0 kudos

Resolved! Monthly Bill

Hello, this may be a daft question but here goes. My bill is due to come out of account on the 18th May. Earlier this month, I made a payment for this amount and the moment even though the payment is due Sunday, my balance* is showing nil. Does this ...

Anonymous by • Not applicable
  • 2651 Views
  • 4 replies
  • 0 kudos

Resolved! MY O2 app

I still can not view my bill via MY O2 app. I can still use the app to see remaining data allowance and extra charges but i'm not able to see my current bill. O2 said they are investingating the issue with the apple version of the app. What the hell ...

Resolved! Delayed texts, calls going straight to voicemail despite full signal. Is this getting worse?

I've been an O2 cutomer for ten years, and currently have three handsets, and am seriously thinking of leaving O2.Over the last four or five days I have found it hard to contact other O2 users. Phoning my wife or son goes straight to voicemail, and a...

Anonymous by • Not applicable
  • 9620 Views
  • 12 replies
  • 0 kudos

Resolved! RIP OFF Hidden charges.FROM O2

I hate been ripped off but i find o2 have these hidden charges that are not very clear till you use them.. i.e mms messages ,0844 numbers .text longer than 3 messages . I rang an 0844 number got through had my conversation then found call cost nearly...

Anonymous by • Not applicable
  • 7733 Views
  • 41 replies
  • 0 kudos
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