Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! account in the negative (minus)

My account balance is a negative number..meaning that O2 owes me! Can I get thus money transfered back to my bank account???

Resolved! Bolt-ons on renewal of contract

Hi,Contract up in couple of weeks, and would really like to stay with o2 and just downgrade my contract to a 12month sim only (basically because I'm happy with my S3 at the moment, and happy to hang onto it for another year)My query is that although ...

Resolved! When does my new tariff begin?

I decided to upgrade to a new monthly tariff, which takes effect on the 25th according to the text and email from O2. However, my tariff hasn't changed and my allowance usually always gets updated at midnight.Just wondering when it might take effect ...

Resolved! Phone contract crisis... please help!

Basically my mobile phone contract with O2 is an absolute mess and I do not know what to do. I have received awful service o2 and am paying a small fortune every month. I cannot go on like this!To give you some background:This contract was initially ...

Resolved! My contract is expiring, help.

It ends on the 4th of May, and I've very recently heard about the 30 days notice thing, I don't want to renew because the internet is painfully slow and very expensive. I've called 202 but I either have to wait for a long time or they hang up on me, ...

Resolved! cancelling my contract

Can i cancel my contract online?

Resolved! My monthly extras

Good morning, I have notices on my phone bill that since January this year I have been charged £2.50 for "My monthly extras" . Can you please tell me what this is for? my mobile number is. Thanks Martin

Resolved! Live Chat is shocking!

I've used Live Chat twice in the last few weeks and both times they gave me the worng information.I only wanted to ask about my sim and had waited on the phone for half and hour and knew as it was getting near closing time, they wouldn't be able to h...

My O2 accounts and high bill

Hi, I've got two O2 numbers. One of my numbers has a bill of £1700 as I was stupid to use charge to bill and didn't keep track of what I was spending. O2 have put a bar on incoming and out going calls and texts on that number. Will O2 but a restricti...

Video calls

Hi ive got a o2 unlimited contract so are video calls included in this?

O2

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