14-01-2021 12:56 - edited 14-01-2021 13:13
14-01-2021 12:56 - edited 14-01-2021 13:13
Need unlimited texts and unlimited calls. I've a Bill this moth as I've been using my phone more. I'm very upset and need help with this asap
on 14-01-2021 13:00
on 14-01-2021 13:14
on 14-01-2021 13:14
250 free minutes and unlimited texts
on 14-01-2021 13:15
on 14-01-2021 13:15
You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
on 14-01-2021 13:27
on 14-01-2021 13:27
on 14-01-2021 13:34
on 14-01-2021 13:34
A useful alternative here
But you do need to look at your upgrade options for more minutes