Hi, I recently went to pay my monthly bill and I saw the tariff charge was a little more this month so I went to find out why and it says on the things I bought that I made a payment of £4.50 to remote games, I don't even know what it is nor have I even heard of it, I've never used my O2 account to buy anything other than paying my bill each month, I doubt I'll be able to get the £4.50 refunded but I just want to make sure it doesn't keep happening, especially when I've had no texts or emails to confirm this payment which worries me
I thought I'd best see if the community can help first before I contact O2, thank you in advance.
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Solved! Go to Solution.
@Lucy85 help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... and here https://payforitsucks.co.uk/ but you should first get help from customer services who should be committed to helping you. http://www.o2.co.uk/contactus
See help here https://payforitsucks.co.uk/
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