Unable to send MMS

[Anonymous]

My number was ported from Vodafone to O2 on Monday and everything seems to be ok apart from one thing - I can't send picture messages.  I thought I could, but I was actually sending iMessages!  I have a link from O2 with the settings for MMS but when I click on it nothing happens.

Does anyone have any ideas what I can do?  It's not the end of the world as I don't send many but it would be good to sort it!

(Oh and I do love the way that spell check wants to change Vodafone to avoidance!)

[MI5]

---

@Anonymous wrote:

Thanks both.

Are pictures free (or taken from my data allowance) on iMessage?

---

Taken from data allowance.

[jonsie]

iMessages are free.

[Anonymous]

Thank you!

On the subject of iMessages, I've just discovered another problem - if I send an iMessage the person receiving it doesn't see my name and my temporary O2 number comes up.  If I send a normal SMS everything is ok, the receiver sees my name so the number is correct.

Any ideas or is this another one for customer services / live chat?

Thanks again,

[MI5]

Check you have your phone number in the imessage settings ticked.

Then turn off imessage and back on again. It should then activate with your correct number.

[Anonymous]

I've checked and the phone number in the iMessage settings is the temporary one and it's greyed out so I can't change it.

I was able to change the number in the phone settings but not in iMessage.

I thought everything went too well!

[jonsie]

Any help?

http://www.igeeksblog.com/how-to-change-imessage-phone-number-on-iphone/

or here : http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iMessage-number-change-madness/td-p/51060...

[MI5]

Turn off iMessage, go to networks and reset network settings, then go back and turn on iMessage again.

[Anonymous]

Ignore me - it seems to be working now!  Just the MMS to sort out!

[Anonymous]

And whatever I did seems to have sorted the MMS issue as well.

Thank you all for your help!

[MI5]

Well done