Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 260771 Views
  • 2 replies
  • 2 kudos

Resolved! calling abroad

Hi there!I have problem with calls to Germany. My sim is an international, because I am from Poland and all connections with Polish numbers are OK, but now I need also to do some calls to Germany and everything was alright till few days ago. My calls...

Resolved! Continuous loss of signal

I was wondering If I could get some advice on a problem I have.I currently have a Samsung Galaxy Ace and I'm on a pay monthly simplicity. Every day, about 10-20 times (it varies), my phone loses signal (both 2g and 3g) for about 5-10 seconds. Normall...

Anonymous by Not applicable
  • 2250 Views
  • 4 replies
  • 0 kudos

iPhone 5 on Refresh more expensive than on PAYG

Why is the iPhone 5 on refresh more expensive than buying it on PAYG. 16GB is £600 on Refresh and on PAYG it is £549. Would seem to imply that although there is no interest charge you pay more for the phone

Deag by Level 9: Fired up
  • 3077 Views
  • 7 replies
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Order still not despatched

Hi guys, i ordered a new phone on monday. I was told if i ordered before 4pm it would be next day delivery. Now on wednesday, it still hasn't been despatched and each advisor i talk to tells me something different. One told me it wasnt in stock, one ...

Anonymous by Not applicable
  • 1953 Views
  • 7 replies
  • 0 kudos

O2 COMMITTED FRAUD TWICE ON MY ACCOUNT!!

As per the online conversation below, all I wanted to do it cancel a number I no longer needed, and had been very satisfied with the service on O2 after migrating from Orange. But 24hrs later I recieve an email thanking me for my order, so I call up ...

O2 chat.png
MargaretH by Level 1: Joiner
  • 4788 Views
  • 29 replies
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Resolved! No network

HiThere has been a faulty mast in my area for 5 days and live chat help is just not able to give any useful information! does anyone have an alternative method of getting help from o2 I am getting very frustrated my phone once out of this area is fin...

Resolved! long text message charging as media message

please forgive me if this thread is elsewhere already... I have noticed on my accnt that i have been charged on the occasions for a 'media message',however having looked at the actual message on my phone i can see that itisa longer text message with ...

Anonymous by Not applicable
  • 3779 Views
  • 4 replies
  • 1 kudos

Tethering speed upload issues

Hi, I'm using iphone4 with latest OS, thethered to a macbook pro via bluetooth (also tried wifi and usb), business Sim only 2gb month contract. It's fine browsing and downloading emails but when I try and send an eamil with attachment, speed starts a...

Anonymous by Not applicable
  • 776 Views
  • 0 replies
  • 0 kudos

Resolved! Phone bill

On my online account my number and account isn't showing up , but the links are as I have 2 other contracts with 02 as well , mine was setup as the primary account but isn't showing

Anonymous by Not applicable
  • 1112 Views
  • 1 replies
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Resolved! Using phone in Madeira

Hello, Does anyone know if o2 works in Madeira? Also, does the new o2 travel pricing apply to Madeira (it lists Portugal but doesn't specify Madeira)? Thanks!

Anonymous by Not applicable
  • 5319 Views
  • 5 replies
  • 0 kudos