Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 4G activation delayed

Signed up for 4G tarrif this morning and as of now am awating for it to be activated . My order status is still showing as "In Progress". Call O2 after 30 minutes some one picks up and tell me that it will be upto 24 hours before 4G is activated. Thi...

Resolved! Network issues in G51 area glasgow

Hi All, Just wondering if anyone else is having voice issues within the G51 area of glasgow? Phone calls sound very bad and have lots of drop outs, my friend has the same issues but when outside the G51 area this issue goes away! Data and text messag...

Resolved! Price matching

I've been a loyal customer of O2 for about 15 years and wanted to upgrade my phone/tariff.Love the Galaxy S4 and saw that O2 are pushing a £37 a month contract.I looked around the relevant websites and found that Vodafone are pushing a similar deal b...

Resolved! Can't view data allowance on my o2 from mobile

Does anyone know why I can't view my data allowance from myO2 on my mobile? I can see my allowance for minutes and texts but it says there has been an error retrieving my data allowance. The other annoying thing about myO2 from my mobile is that it w...

Resolved! THE O2 WEBSITE DOES NOT WORK!!!!!!!

This is absolutely doing my head in -if you want to add the International Favourites bolt on,the website happily takes your money, then when you try and put the numbers init LOOPS... sending code after code.. reading back other entries, this has been...

Resolved! Been told i cant reduce my contract

Hello, im on a galaxy s3 which i got on 2nd sept last yr, when i bought it i was told that after 12months i can drop my tarrif down 1 level, but when i spoke to some one to day they said no i have to wait the full 2 years. Is this the same for anyone...

Resolved! 02 mast down

So here we are, on the Royal Manor and Island of Portland where everyone gawked at us for the entirety of the Olympic Year - and we have the crappest coverage ever!!!All of us are either on Orange or 02 as nothing else connects. Even that is intermit...

Resolved! How do I view past bills

Please could someone help on how I view past bills, thanks.

Resolved! Pay and go favourite place

If I have a favourite place tariff at £10 per month, can I add £3 data bolt-ones as one offs, and how long will they last ?

Resolved! 3G doesn't work since switching to SIM only tariff

Hello thereI have an iPhone 4, and switched to a SIM only tariff recently. Since then I've been unable to access the internet via 3G, only via wifi. I have the same data allowance as before so I'm confused. Do I need to change settings on my phone or...

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