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Unable to Increase Bolt On Amount. Pay By Month

Sanzoku
Level 1: Joiner
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Registered:

Am unable to Purchase the desired amount of Data Bolt On (8GB) due to both App and Websites, interactive buttons not working. 

(Stuck on 100MB, unable to increase)

Message 1 of 14
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Enlli
Level 70: Enigma
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@PenSau Appears it is still ongoing

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 11 of 14
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Dave-O2
Community Manager
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Afternoon @Sanzoku@Bambino@Enlli@pgn@GrahamT1@PenSau 

 

Just sharing an update on this topic, we're expecting a fix on this next week 👍

Message 12 of 14
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TallTrees
Level 53: Renowned
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That's good hopefully it will be fixed @Dave-O2 

 



HAPPINESS IS BEE SHAPED

Message 13 of 14
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Dave-O2
Community Manager
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Hello @Sanzoku@Bambino@Enlli@pgn@GrahamT1@PenSau 

 

Just confirming that this is now fixed, so you can now go ahead and add more data 👍

Message 14 of 14
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