Solved: Re: Typical port time

Winthorpe · ‎01-01-2020

Hello there,

I bought a Pay Monthly SIM on the 25th and I supplied the PAC code from my previous network to keep my number. The switch did not work on the 27/12/2019 port date and it is now due tomorrow, on the 02/01/2020.

At what time does the switch take place? Is there a typical time I should expect it to happen or could it happen at any time?

Thank you

MI5 · ‎01-01-2020

@Winthorpe

It could happen at anytime but usually early morning.

Once the old sim has switched off you need to keep booting the new sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-01-2020

@Winthorpe

It could happen at anytime but usually early morning.

Once the old sim has switched off you need to keep booting the new sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎01-01-2020

O2 help https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Winthorpe · ‎01-01-2020

@MI5

Thank you for the quick reply, that's brilliant.

Hopefully it will happen before I get up!

MI5 · ‎01-01-2020

Best of luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

djbsuffolk · ‎02-01-2020

Mine happend about 9.30am.

O2

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