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Level 1: Joiner
Posts: 7
Registered: ‎01-01-2020
Accepted Solution

Typical port time

[ Edited ]

Hello there,

 

I bought a Pay Monthly SIM on the 25th and I supplied the PAC code from my previous network to keep my number.  The switch did not work on the 27/12/2019 port date and it is now due tomorrow, on the 02/01/2020. 

 

At what time does the switch take place?  Is there a typical time I should expect it to happen or could it happen at any time?

 

Thank you

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Posts: 95,419
Topics: 543
Solutions: 12,090
Registered: ‎04-04-2012

Re: Typical port time

@Winthorpe 

It could happen at anytime but usually early morning.

Once the old sim has switched off you need to keep booting the new sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 95,419
Topics: 543
Solutions: 12,090
Registered: ‎04-04-2012

Re: Typical port time

O2 help https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 7
Registered: ‎01-01-2020

Re: Typical port time

@MI5 

 

Thank you for the quick reply, that's brilliant. 

 

Hopefully it will happen before I get up! fingers crossed

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Posts: 95,419
Topics: 543
Solutions: 12,090
Registered: ‎04-04-2012

Re: Typical port time

Best of luck Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 9: Fired up
Posts: 135
Registered: ‎18-12-2019

Re: Typical port time

Mine happend about 9.30am.