Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Direct debit

Can I change the date of my direct debit?

Resolved! Pin Blocked

I have new phone....my sim is blocked.Please provide me with pin number. Thanks

5G service in October

I've recently upgraded with o2 to refresh to a 5G handset, and just popped my o2 sim in from the old phone to continue using my number as usual. In the Mobile networks the Network Mode already states 5G/LTE/3G/2G (auto connect) as network options. Wh...

Resolved! Credit.

I was told. I was getting £40 credit. Does anyone know where this will show?

Resolved! Do I need to tell O2 I am going to America

Do I need to inform O2 we are travelling to America and what is the best bolt on?

Phone call history

How do I get old phone call history ?

Resolved! Roaming in Italy

Hi,I'm just checking your current experience with Roaming in Italy, especially about speed and general 4G coverage.I'm normally around Rome or Perugia, but I would be interested to hear in general how it is right now as I'm planning to switch to O2. ...

I ordered a phone which I still haven't received

I ordered a phone, the phone came with a gift for MediaPat T5 10 which I still haven't received when I get it?

Resolved! Orders

I recently ordered the apple watch, they said they would do the credit check i got all my legal docs via email and then shortly after i got an email that said ‘Hi Miss Kara Wright,Thanks for your order - it's now full steam ahead at our end.We'll pro...

Resolved! My number is not recognised

I took out a dim only contract for my mum and completed a keep my own number form. Everything has gone through and is showing on my O2 but when the number is called it says it is not recognised and when dialing out on the new SIM it comes up with the...

O2

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