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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 339894 Views
  • 2 replies
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I have been trying to pay my bill for 2 weeks and it has been sitting in my pending transactions

Hello,I have been trying to pay my bill now for two weeks and it has been sitting in my pending transactions, I have spoken to the bank and they have told me that as it is pending it is down to the company I’m paying to accept the money.My phone has ...

Resolved! Contract ending soon - what to do?

Hey allI took my 24mth contract out in March 2018 so its due to end soon, I'm on o2 refresh so I pay for the handset and the tariff as 2 separate payments. Next month the handset is paid off.I dont want to carry on with the tariff contract after the ...

Charl by • Level 1: Joiner
  • 6051 Views
  • 2 replies
  • 0 kudos

Dixon's carphone discount

Hello, sorry for the duplicate but all the previous post about this are very old and have not helped me.I am a Dixon's carphone employee and I just got a new contract. My question is who do I email about getting the discount on my part monthly rate.

How do I know if I’ve been accepted

Hi, I placed an order today at 9:30 pm paid £90 upfront which has been taken. I have read some conflicting answers so just wanted to double check. After order I received 4 legal document emails one t&c , customer credit , key information and phone pl...

Resolved! Unable to get an unlock code

Hey there. I've recently switched over to a different provider from o2 and I am in need of an unlock code for my mobile device. I called o2 up and requested this and they said they are unable to provide me with a code as I bought the phone around 6 m...

Matt0101 by • Level 1: Joiner
  • 4055 Views
  • 16 replies
  • 0 kudos

Resolved! retrieving old bills

hello i am in the process of filling in my expence sheets for tax year 2018-2019 and need to retreive my monthly bills for that period. unfortunately i have recently left O2 so i am not able to access my old account. please can anyone advice me on ho...

scooby66 by • Level 1: Joiner
  • 1201 Views
  • 3 replies
  • 0 kudos

Server error

Hi everyone,I have an s10 and when I try calling out, i get a server error message. Does anyone know why I'm getting this message. TIA

Sarah9 by • Level 1: Joiner
  • 1648 Views
  • 3 replies
  • 0 kudos

Resolved! How do i speak to o2?

You call and the message says they cannot take the call so to chat online....online chat isnt working? Any suggestions??

Jen3 by • Level 1: Joiner
  • 2673 Views
  • 6 replies
  • 0 kudos
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