Solved: Travel inclusive USA

RS51 · ‎16-05-2024

I spend about 3 months a year in the US. I have a travel inclusive contract but when I arrived this time I got this message:

Welcome to USA. If you want to use data while you're here, you'll need to buy a Zone 1 Bolt On. Etc etc

I had no service for a couple of hours after arriving but suddenly it burst into life and allowed me to use my phone normally.
the message also appeared again at a later time after I’d been in a no-signal spot.

any ideas on this? Thanks.

MI5 · ‎16-05-2024

@RS51

If you still have the travel inclusive bolt on then free roaming is still included so don't worry about the messages.

Guide: Roaming MegaGuide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-05-2024

@RS51

If you still have the travel inclusive bolt on then free roaming is still included so don't worry about the messages.

Guide: Roaming MegaGuide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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