cancel
Showing results for 
Search instead for 
Did you mean: 

Travel inclusive USA

RS51
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I spend about 3 months a year in the US. I have a travel inclusive contract but when I arrived this time I got this message:

 

Welcome to USA. If you want to use data while you're here, you'll need to buy a Zone 1 Bolt On. Etc etc

 

I had no service for a couple of hours after arriving but suddenly it burst into life and allowed me to use my phone normally. 
the message also appeared again at a later time after I’d been in a no-signal spot. 

any ideas on this? Thanks. 

Message 1 of 2
312 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 147748 Posts
  • 639 Topics
  • 28354 Solutions
Registered:

@RS51 

If you still have the travel inclusive bolt on then free roaming is still included so don't worry about the messages.

Guide: Roaming MegaGuide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
307 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 147748 Posts
  • 639 Topics
  • 28354 Solutions
Registered:

@RS51 

If you still have the travel inclusive bolt on then free roaming is still included so don't worry about the messages.

Guide: Roaming MegaGuide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
308 Views