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Transferring number from Three to O2

HannahandMolly
Level 1: Joiner
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I have recently signed up with O2 and asked for me 3 number to transfer to O2 as part of the sign up.

Got my PAC code from 3 and gave it to O2. Was told when I get my O2 sim card i should start using it and within 24 hours my old number will transfer over. 

 

its been a week and its still not transferred over. I worried i'm now paying for 2 monthly contracts.

 

 

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MI5
Level 94: Supreme
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@HannahandMolly 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151776 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@HannahandMolly 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
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Sadly, it is a case of tell me the old, old story. There seems to be a real problem with number transfer 

First thing to do is call or message O2

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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