Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 18729 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 187983 Views
  • 2 replies
  • 2 kudos

Resolved! PAC transfer time

Hi,I received my SIM card yesterday and I provided the PAC at the time of ordering the card. How long does it take for my old number to be restored to my new SIM?

Blues_beno by Level 1: Joiner
  • 13172 Views
  • 2 replies
  • 0 kudos

Resolved! Billing

I recently had lost my job and have since started a new job but don’t get paid till end of the month

Resolved! My payment

The money for my bill came out a few days ago and then got reserved. And the money isn't in my account. And now got message saying I need to pay my bill. I dont understand what has happened

Mb7 by Level 1: Joiner
  • 175 Views
  • 1 replies
  • 0 kudos

Resolved! Air time bill

Had a phone call from o2 stating my bill would be lowered   

Resolved! Phone Contract

I recently got a phone from 02 monthly contract am I able to return it back as it’s been less than 14 days

Jord2 by Level 1: Joiner
  • 232 Views
  • 1 replies
  • 0 kudos

Resolved! Buying a phone

When buying a phone, do you need to buy the data with it or can you buy it with just the phone?

Tagen by Level 1: Joiner
  • 143 Views
  • 1 replies
  • 0 kudos

Resolved! Spending cap

How do I make a spending cap ? Currently at £0 but need to change it 

Kushykour by Level 1: Joiner
  • 160 Views
  • 1 replies
  • 0 kudos