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Top up without a bundle

Anonymous
Not applicable
i just brought a pay as you go phone and the first month had a bundle I now need to top up again how do I just top up no bundle
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MI5
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The tariff you are on won't allow you to do that.
You would need to call cs on 4445 and ask if they can transfer you to the o2 basic tariff, however, this isn't a mainstream tariff so they may not do it for you.
For just basic payg you are better off with giffgaff www.giffgaff.com
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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The tariff you are on won't allow you to do that.
You would need to call cs on 4445 and ask if they can transfer you to the o2 basic tariff, however, this isn't a mainstream tariff so they may not do it for you.
For just basic payg you are better off with giffgaff www.giffgaff.com
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
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Cleoriff
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Although O2 does give you the option of 2 non bundle payg tariffs.... Big Talker and International sim

Check this link here...
http://www.o2.co.uk/tariffs/payandgo

Veritas Numquam Perit

Girl in a jacket
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MI5
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For completeness, all o2 payg tariffs are here http://www.o2.co.uk/tariffs/payandgo
Big talker and International allow you to keep your topup if either of those suit you, but you do still get a bundle so not sure if that's what you need?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
For completeness, all o2 payg tariffs are here http://www.o2.co.uk/tariffs/payandgo
Big talker and International allow you to keep your topup if either of those suit you, but you do still get a bundle so not sure if that's what you need?

Indeed you are correct @MI5 ...(note to self... I must read the question correctly...next time) LOL

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