Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 272272 Views
  • 2 replies
  • 2 kudos

Resolved! o2 Insurance Services Address

i want to find out 02Insurance Services Adddress coz ive make a claim for my Samsung G S5 4G phone to get a new one thanks DJC

Anonymous by Not applicable
  • 2870 Views
  • 7 replies
  • 0 kudos

Resolved! Texts to Premium No. 85222

Hi. I've been charged over £5 for sending texts to 85222, 66 in total on 14 & 20 Dec, in one case 45 texts in 45 seconds. Can you help me stop these?

Anonymous by Not applicable
  • 3752 Views
  • 9 replies
  • 0 kudos

Disconnected account

When I log into my account it tells me "disconnected". I have kept my number from the last upgrade, so I am presuming that the account showing is my old contract/ account number. Why does it not find my newer details and how do I change the account n...

Anonymous by Not applicable
  • 1842 Views
  • 5 replies
  • 0 kudos

IPhone 6 contract price question

My husband and I are looking at getting an iphone 6 each preferably on o2 as this the best network in our area. I have been looking into contracts and have found some that are available but not directly from o2! Obviously we want the best deal but no...

Anonymous by Not applicable
  • 7464 Views
  • 56 replies
  • 0 kudos

Jan price changes?

I can upgrade from today, but question is do I wait till tomorrow do new price come out tomorrow as I know the prices and deals change each month?

Anonymous by Not applicable
  • 3316 Views
  • 27 replies
  • 0 kudos

Resolved! UTF sms messages and delivery reports

Just discovered that when sending SMS in utf format, the *0# sequence is not recognised by the message centre to request a report. It only seems to work in gsm mode. Another fantastic bit of knowledge that one day, somebody will find a use for .

Anonymous by Not applicable
  • 1330 Views
  • 3 replies
  • 1 kudos

urgent help needed please

Hi, we brought my son a new phone to use with my existing 02 account. As requested you sent a new sim card (no telephone number). The new phone is a motorola moto e. The phone is unlocked so is fine to take the sim. Can you please help me sort this a...

Anonymous by Not applicable
  • 2973 Views
  • 24 replies
  • 0 kudos

Resolved! NHS Discounts

A salesperson in an O2 store asked if I knew anyone who worked in the NHS. I said yes,two off our friends are student nurses. He told me that this would entitle me to a discount on the call time part of mutt refresh contract if I wanted to change my ...

G4Grandad by Level 3: Thinker
  • 4318 Views
  • 13 replies
  • 0 kudos

Call failed

hi ..I can't make a phone call or send a text on my iPhone 4s ? It was working fine this morning but now erecting I make a call it says call failed ..I can receive calls and text an use the Internet fine ,,what could this be ?

Anonymous by Not applicable
  • 2260 Views
  • 3 replies
  • 0 kudos