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Texts, character limit and MMS

gindygoo
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Hi guys,

Ok, bear with me as I'm a tad confused.

So, a while back we were talking about how a text gets turned into an mms if it's too long. That happened to me a couple of times, so i switched MMS off. Then a text would just get cut off if I went over the magic amount of characters.

Fast forward to the last week. I had gone over the character amount in a text but the recipient got the whole thing, no cut off. I thought, huh, I'll bet I get charged. But no, it seems I can now send super duper long texts that aren't converting to MMS (it's still switched off). So what's changed?

TIA.
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MI5
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Phone software update is most likely.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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Phone software update is most likely.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gindygoo
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Hmm iOS 10 update a couple of weeks ago. Could that be it then @MI5 ?
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jonsie
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MI5
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@gindygoo wrote:
Hmm iOS 10 update a couple of weeks ago. Could that be it then @MI5 ?

Yes, there has been a push by Ofcom to make this more customer friendly.

Sammy have made changes to their software too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gindygoo
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Okie dokie then (gets set to marathon text everyone 😛) good to know.

Thanks @MI5 BA duly awarded!
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gmarkj
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Some phones will automatically change to a number of texts.
Both my old Z1 and my "new" G4 will do this. The G4 even tells me the number of texts it gets sent as and the number of characters remaining once it gets over halfway.
For example, once I pass half way it shows 120/1 which means 120 left on message 1. Once I pass the limit for one text it shows 240/2 meaning I am into text number 2.

 

 

 

Edit - too late to the party!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
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@gindygoo wrote:
Okie dokie then (gets set to marathon text everyone 😛) good to know.

Thanks @MI5 BA duly awarded!

Cheers 

Now don't wear your thumbs out tongue

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gindygoo
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@gmarkj much appreciated post though 😃
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