Tariff

[Fraoch]

Can I change my tariff for one month then change back , need more data for a short period.of time

[Bambino]

@Fraoch You can if you're on a Refresh contract: https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093

[MI5]

@Fraoch 

Additional help on flexible tariffs here https://www.o2.co.uk/refresh/flexible-tariffs

[O2Debbie]

Hello @Fraoch 

Yes as @MI5 and @Bambino have both said, if you are on a refresh tariff you can change it.

All of our new O2 Refresh tariffs bought on or after 22 March 2018 are flexible. This means you can change your airtime tariff up or down, once a month.

Once you’ve had your new device for 30 days, you’ll be able to move between the other tariffs that were available on your phone when you bought it. Simply sign in to My O2, and choose the tariff you want to move to.

Just note, when you make a request the new tariff will activate on your billing day (the day your bill is produced, not the day when it comes out of the bank), it does not happen straight away

[Fraoch]

Hi i have changed my tariff, but my allowance hasnt changed when does this happen

[Fraoch]

I was wanting it changed for this billing period , says 17th July, this is no use as i need it the now 😞

[MI5]

@Fraoch 

A tariff change will not take effect until your next bill is produced.

You'll need to call O2 to try and bring it forward. 

The best number to call on appears to be 0800 587 4005